Digital Banking Lucky Draw

Terms & Conditions


1. The lucky draw is designed for all retail banking individual customers of Bank One who are aged 18 years and above, are Mauritian residents and have an active Internet Banking, Mobile Banking, POP Mobile payment or debit and credit card transactions during the determined period.

2. Employees of Bank One and their immediate family members are not eligible to be included in the lucky draw.

3. To be eligible for the draw, customers must complete a minimum of three transactions during the lucky draw period with their Bank One Debit/Credit MasterCard, Internet Banking (IB), Mobile Banking (MB) or POP.

4. The winner of the lucky draw will be selected randomly from all eligible entries received during the lucky draw period.

5. The prize is not transferable and cannot be exchanged for cash or any other item.

6. The winner may be required to take part in promotional activities, including but not limited to photographs and testimonials, organized by Bank One. These activities will be subject to the prior consent of the winner.

7. The winner will be notified by phone call or email using the contact information registered with Bank One.

8. In the event of any dispute regarding the lucky draw or its Terms and Conditions, the decision of Bank One shall be final, and no correspondence or discussion will be entertained.

9. Bank One reserves the right to modify, amend, or cancel the lucky draw or its Terms and Conditions at any time and for any reason without prior notice. Such changes will be effective immediately upon posting on Bank One's website or other communication channels.

10. Bank One shall not be liable for any failure or delay in performing its obligations under the lucky draw due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, strikes, or technical malfunctions.

11. These Terms and Conditions shall be governed by and construed in accordance with the laws of Mauritius, and any disputes arising under or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Mauritius.

12. Any personal information provided by customers during the lucky draw will be used in accordance with Bank One's privacy policy.


Bank One reserves the right to verify the eligibility of customers and to disqualify anyone who breaches these Terms and Conditions or attempts to manipulate or tamper with the lucky draw process.

The above Terms and Conditions constitute the entire agreement between the customer and Bank One regarding the lucky draw and supersedes any prior agreements or understandings.